Cookie Policy

For any questions or inquiries regarding Sacoor Brothers, please don't hesitate to contact our Customer Care team using the following methods:

Information on cookies

What is a cookie?

A cookie is a small text file that websites place on your device (PC, telephone or other), with information on your browsing on that website. Cookies are necessary and advisable in order to allow for better, more personalised browsing. The existence of cookies will not affect the operation of your device or your operating system. In addition to the information stored in the cookies, they also store information in the “Local storage” space on your browser for the same purpose as the cookies. Thus, the information below also applies to this “Local storage”.

Who uses the cookies on this website and why?

The main purpose of our cookies is to improve your browsing experience as one of the things they are used for is to help us to remember your preferences. This information allows us to further improve our website (e.g. facilitating statistical analysis of its use). With these purposes in mind, the cookies are not used to store any of your sensitive personal identification information, such as your password or credit card details. The information in our cookies is only used by us, except those related to Google Analytics (managed by Google).

How to disable cookies?

If you choose to disable the cookies, you may not be able to access certain sections of our website, your browsing will become less efficient and you may no longer be able to use some features or services. If your intention is to limit, block or eliminate the cookies related to our site, you may do so by changing your browser settings. If you do not know how to do this, check the Help menu on your browser.

Cookies specifically used by our website and the purpose of these

Identification and authentication cookies

These are used to identify the user during the session, so that users do not have to repeat authentication processes and to speed up certain features of our website.




User identification


Identifies the user's session authentication


"AWSALB" : "__zlcmid"

zopim's ID

Identifies the chat

S3's Application Load Balancers sticky session


when using load balancers, it keeps the session of the server where the requests are being made

These serve to facilitate user browsing, remembering the options made, pages visited, etc.


Browser cookies




User options

"scrpub" SacoorPublic

stores information about the user, such as language, coin, etc.

Shopping basket


stores information of the shopping basket according to the purchase process. For example: data and hour of when the items were saved in the shopping bag



Id Zopim.

Sacoor Cookies


indicates if the user agrees with the cookies policy

Google analytics

"ga", "gid"

google analytics' client-id – used to distinguish users. 

The configuration of these cookies is predetermined by the service offered by Google and the information generated by the cookie about the use of your website will be transmitted and stored by Google, Inc. Therefore, Sacoor Brothers suggest consulting the privacy page of Google Analytics:

This way, you can obtain further information on the cookies it uses and how to disable them. Please remember that Sacoor Brothers are not responsible for the content or the accuracy of third-party websites. 



stores information about the user, such as country



stores information about the user, such as the language chosen in the website

Facebook Pixel

“fbq”, “fbevents” 

Show ads targeting each user's interest. To disable Facebook ads that are targeted by your interests, use Facebook Ads settings.

Final Note: this list will be updated according to new services and features on our website with the introduction of new cookies. However, the data handling purposes will always be the same.